GENERAL

• When do you usually shop at Blumen Gardens?
  

• How did you first hear about Blumen Gardens?

• What means of advertising (besides our paper newsletters/postcards) would you prefer to digest from Blumen Gardens?

• Have you heard our ads on NPR?

• What do you look for primarily when you are shopping at Blumen Gardens’ garden center?

PLANTS

• Do you feel our plant prices are fair?

• How educated do you feel that our staff is about plants?

• Are there specific plants you wish Blumen Gardens would carry?

• Do you feel our garden art & accesory prices are fair?

• How would you rate our selection of garden art & accessories?

• Are there specific pieces of garden art/accessories you wish Blumen Gardens would carry?

• How educated do you feel that our staff is about our product lines?

SERVICE

• How would you rank the service of our staff?

• Have you ever had a bad customer service experience at Blumen Gardens?

• What prevents you from shopping at Blumen Gardens?

• Have you used any Blumen Gardens Landscape Services?  Which of the following

• What can we do to serve you better?

PERSONAL INFORMATION AT END OF SURVEY